Housekeeping Service Agreement

This Housekeeping Service Agreement sets forth the duties and responsibilites between the Owner and Housekeeper, for the Vacation Rental Property known as "Alta Sierra Cabin".

Owner

Name:	Carl Wormood
Address 1:	5430 Fresno Avenue
Address 2:
City, St Zip:	Atascadero, CA 93422
E-mail:	builderguy@charter.net
Phone:	(805) 591-9090
Fax:	(805) 460-9515

Housekeeper

Name:	Jamie Dowd
Address 1:	PO Box 476
Address 2:
City, St Zip:	Wofford Heights, CA 93285
E-mail:	goldenview2@msn.com
Phone:	760-223-6890
Fax:	(760) 223-6890

Property

Name:	Alta Sierra Cabin
Address:	10619 Conifer Lane
City, St Zip:	Alta Sierra, CA 93285

Duties and Responsibilities
Website

Housekeeper will check the website and e-mails daily for notifications, reservation details, status, and availability.

Owner is not responsible for notifying or providing reservation details unless prior arrangements have been made with Housekeeper.

Check-in

Guests will call Housekeeper to coordinate check-in. Housekeeper will provide authorized guests keys and/or combinations to access property upon designated check-in time. Housekeeper, at Owner's consent, may grant an earlier check-in time if sufficient time is not required to clean the property when previous guests check-out.

Owner is not responsible to check-in guests unless prior arrangements have been made with Housekeeper.

Phone Calls

Housekeeper will answer general questions and concerns from guests over the phone during their stay and report any unresolved issues to Owner.

Owner will answer and resolve escalated questions and concerns from Guests.

Check-out

Housekeeper will inform Guests when and where to leave the keys and ensure the property is vacated upon designated check-out time. Housekeeper, at Owner's consent, may grant a later check-out time if sufficient time is not required to clean the property when next guests check-in.

Owner is not responsible to check-out guests unless prior arrangements have been made with Housekeeper.

Inspections

Housekeeper will thoroughly inspect inside and around property no later than 5 days after check-out or before next check-in, whichever comes first, including, and not limited to, any faulty equipment, low batteries, water and propane levels, and missing and/or damaged items that are due for repairs caused by normal operation, wear and tear and/or guests.

Owner is not responsible for inspections unless other arrangements have been made with Housekeeper.

Cleaning

Housekeeper will thoroughly clean inside property no later than 5 days after check-out or before next check-in, whichever comes first, including, and not limited to, washing, scrubbing, mopping, vacuuming, dusting, sanitizing and deodorizing all rooms, closets, drawers, cabinets, countertops, tables, chairs, decor, ceiling fans, windows, baseboards, lights, fixtures, curtains, blinds, mirrors, floors, stairs, furniture, appliances, dishes, and silverware. Property should be free of all pests, dust, hair, grime, trash, litter, cobwebs, dirt, and debris.

Owner is not responsible for cleaning unless other arrangements have been made with Housekeeper.

Laundry

Housekeeper will replace used linens with clean fresh linens after each check-out. Housekeeper will wash and dry linens on-site during housekeeping or provide off-site laundry service. Housekeeper will clearly label and not use linens at any other property or for any other purpose. Housekeeper will account for linens and replace linens of equal value, at own expense, if misplaced and not reported missing by Guests.

Owner will provide the linens and quantities below on the Inventory Check-list and reimburse Housekeeper for off-site laundry service.

Linens Inventory Check-list

Qty	Unit	Item	Per
1	Each	Comforters	Bed
2	Sets	Sheets	Bed
2	Each	Pillow Cases	Pillow
2	Each	Bath Towels	Max Occupancy
1	Each	Hand Towels	Max Occupancy
1	Each	Wash Rags	Max Occupancy

Supplies

Housekeeper will inventory, re-order and/or re-stock supplies, as needed, listed below on the Guest Supply Check-list. Housekeeper will provide cleaning supplies, at own expense, to clean property. Housekeeper will check batteries, fragrances, and light bulbs monthly and replace as needed.

Owner will provide supplies or reimburse Housekeeper for all expenses for supplies used by Guests.

Guest Supply Check-list

Qty	Unit	Item	Brand	Per
1	Cord	Firewood		Winter
1	Each	Propane Tank		Month
1	Bottle	Dish Soap		Reservation
2	Each	Sponges		Reservation
2	Each	Scouring Pads		Reservation
1	Bottle	Windex		Reservation
1	Bottle	Comet		Reservation
1	Bottle	All Purpose Cleaner		Reservation
1	Bottle	Mop & Glow		Reservation
2	Rolls	Paper Towels		Reservation
1	Bottle	Laundry Soap		Reservation
1	Bottle	Bleach		Reservation
10	Each	Trash Bags		Reservation
1	Can	Air Freshner		Bathroom
4	Rolls	Toilet Paper		Bathroom
1	Bottle	Shampoo		Bathroom
1	Bottle	Conditioner		Bathroom
1	Bottle	Hand Soap		Bathroom
1	Bottle	All Purpose Cleaner		Bathroom

Security

Housekeeper will securely fasten and lock all gates, doors, closets, and windows and change combination to locks after each check-out and before leaving property.

Owner will provide padlocks, combination locks, and keys to secure property and supplies.

Pest control

Housekeeper will secure and cover trash cans, set out traps and spray pesticides inside and around property while property is vacant for two or more weeks to prevent insect and rodent infestations.

Owner will provide or reimburse Housekeeper for expenses.

Energy conservation

Housekeeper will turn off all air conditioning units, heaters, electrical devices and lights and set water heater and refrigerator to lowest setting while property is vacant for extended periods of time at least two or more weeks before next check-in. Turn off all faucets, check for leaks, and report any problems to Owner immediately.

Inventory

Housekeeper will keep track and inventory items such as furniture, decorations, linens, pillows, towels, wash, cloths, silverware, dishware, appliances, devices and equipment.

Reporting

Housekeeper will report the condition of property within 5 days after check-out and inform Owner of any additional cleaning charges, service calls, expenses, and/or repairs required by a 3^rd party.

Expenses

Housekeeper will be reimbursed for materials and supplies used by guests, service calls, and any additional services, other than cleaning, at Owner's expense.

Management

Housekeeper will manage travel time, labor and resources efficiently in order to avoid costly mistakes and duplication of effort. Housekeeper will not bill for poor management of time resulting in extra time and duplication of effort to perform duties and responsibilities.

Billing

Housekeeper will send itemized invoices and receipts within 10 days after date of service.

Owner will pay invoices within 10 days after receipt of invoice.

Refunds

Housekeeper will notify Owner the condition of property and any extra charges, missing and/or damaged items by Guests within 1 week of check-out.

Housekeeper will not bill for cleaning fees that result in refunds and cancellations due to unsatisfactory, uncleanliness and unsanitary conditions.

Owner will refund Guests security deposit within 1 week of check-out.

Terms

The Housekeeper or Owner may cancel this agreement at any time for any reason. Upon termination of this agreement, Housekeeper will return all keys and items in possession to property immediately.

Owner will be responsibile for any outstanding balance owed to Housekeeper minus the cost of any missing items not returned by the Housekeeper.

Service Calls

Housekeeper will provide on-site repairs, maintenance and errands which require additional travel time, service call fees, and reimburseable expenses. Housekeeper will act as a liason and order authorized repairs, maintenance, and services from 3^rd party professionals and report status to Owner. Service call fees will include labor and one way travel time to the final destination.

Service Call Rates and Fees
Services for additional or unexpected trips, repairs, maintenace and errands.

Service	Rate	Per	Min	Fee
On-site Service Call	25.00	Hour	1.00	25.00

Housekeeping Rates and Fees
Services required after each check-out.

Service	Rate	Per	Min	Fee
On-site Cleaning	25.00	Hour	2.00	50.00
Off-site Trash	5.00	Trip	1.00	5.00
Off-site Laundry	2.50	Load	4.00	10.00
Housekeeping Fee:				65.00

By signing this agreement both parties hereby agree and accept all of the terms, duties and responsibilities in this agreement.

Owner Signature:		Date:
Housekeeper Signature:		Date: